Every room clean before the next guest arrives.
The rooms to clean appear by themselves from today's check-outs. Give each one to a cleaner, who ticks it off on their phone — and you see it turn green from wherever you are. Housekeeping for hotels, B&Bs and holiday lets, with maintenance problems in the same place.
Starter plan and upCleaners don't use team seats
From check-out to clean
without a single message.
You don't write a rota. TIOO reads today's bookings, works out which rooms are being vacated and which of those have someone arriving tonight, and puts them on the board in the right order.
- 1
A guest checks out
Whether the booking came from Booking.com, Airbnb or your own website, the room appears on today's board. A same-day turnover is flagged in red first.
- 2
You give it to a cleaner
One tap, or let TIOO assign it: a cleaner with that room ticked, else the one with the fewest jobs that day. They get a text with the room and the time.
- 3
They tick it off on their phone
Their own simple portal, no dashboard. Your checklist, a before and an after photo, a note if something's broken. Required items must be ticked before they can finish.
- 4
You see it turn green
The board updates for the whole team. Reception knows the room is ready, and the job is logged with who cleaned it and how long it took.
Swipe · 1 / 4
Cleaners get a phone page,
not a dashboard.
A cleaner can be added with just a name and a phone number. Turn on sign-in access and they get their own portal that only shows their rooms — never guest names from the rest of the hotel, never your settings.
- Today's jobs and the next 7 days, with the next guest's arrival time
- Your checklist per room, with required items
- Before and after photos, straight from the phone camera
- A finishing note for the office, and a way to report a problem
- A text message in the morning with the day's rooms
- One sign-in can clean for several businesses
A broken shower is reported
from the room, not the group chat.
Anyone on the team — the cleaner who found it included — can report a problem against a room with a photo and how urgent it is. Urgent problems can stop new bookings for that room until it's fixed. On the Growth plan and up.
Problems stay with the room
Open problems flag the room on the cleaning board, on the room page and on the booking of the guest staying in it. When it's urgent, TIOO rings the bell on the dashboard and emails the owner — once.
- Being fixed · Fixed · Reopen, with a history of who did what
- “Stop new bookings” blocks the room on every booking site through calendar sync
- See which guest is affected, and who arrives in the next 48 hours
Pay per job, and never
pay the same job twice.
Give each cleaner a rate per clean. Every finished job carries its rate from the day it was done; the Pay cleaners page lists what's unpaid, you mark a batch paid, and a paid job can't be reopened or deleted.
Whatever date range you look at, unpaid means finished with no payment recorded.
Started and finished times on every job, so you know what a turnover really takes.
Cleaning costs appear in the Reports page next to revenue, by month or by room.
A cancelled booking or a moved check-out moves or removes the job and texts the cleaner. Jobs you created by hand are never touched.
Tick the rooms each cleaner looks after, across all your properties, or leave it open for everyone.
Write the checklist once in settings; mark the items that must be ticked before a job can be finished.
Cleaning from the Starter plan.
Small places clean every day, so cleaning isn't held back for the bigger plans. The plans differ in how many cleaners you can have; Maintenance problems need Growth.
Cleaners don't count as team members — they have their own limit.See pricing
Questions about cleaning
Do my cleaners need a TIOO account?
Does the cleaning board work with Booking.com and Airbnb bookings?
Which plan do I need?
Can cleaners take photos?
How do I pay cleaners?
See today's rooms to clean.
The board fills itself from your bookings. Try it in the live demo, or join the early access list. Free for your first 2 rooms, no time limit.
No card neededKeep your Booking.com and Airbnb listings