Reports you'll actually read.
Occupancy, average nightly rate, revenue per available night, where your bookings come from and what gets cancelled — for any date range, by property, room or booking site. Worked out from the bookings already in your calendar, with the rules written down so your accountant trusts them.
Growth plan and upEvery number can be downloaded as CSV
The handful of numbers
a small hotel runs on.
No dashboard of forty widgets. The figures below, each with the period before it for comparison, a trend chart, and a table by room, by property and by booking site.
Occupied nights divided by available nights. Blocked dates and no-shows don't count as occupied.
Revenue divided by the nights that had a price. Stays without a known price are counted, and shown, separately.
Revenue divided by every night you could have sold — the one figure that combines price and occupancy.
Every booking's total, spread evenly over its nights, so a stay across two months is split between them. After booking-site commission too, where it's known.
Booking.com, Airbnb, your website, added by hand — nights, revenue and average rate per booking site.
Cancelled bookings as a share of everything due to arrive in the period, and no-show rate, with the list behind each.
How long guests stay and how far ahead they book, for each booking site.
What you paid cleaners for the period, from the per-job rates on finished cleaning jobs.
Average score and number of reviews in the period, from the reviews you import and the ones guests leave on your website.
One set of rules.
Written down.
The page, the CSV and the table by room all come from the same calculation, so they can never disagree. These are the rules; they are the same ones your accountant would use.
- 1
Nights, not days
A period is counted in nights with both dates included: 1 to 30 September is 30 nights. A stay counts the nights that fall inside the period; a check-out on the first day counts for nothing.
- 2
Your currency only
Only bookings in your business currency are added up. A booking in another currency is listed apart, never silently converted.
- 3
Coverage is shown
Calendar-sync bookings don't always carry a price until you add it. Every report says “prices known for 61 of 63 stays” so you know what the revenue figure rests on.
Swipe · 1 / 3
Any range up to two years. By property, by room, by booking site.
Pick this month, last quarter, the year, or exact dates. Switch to one property or one room. The trend chart changes its step with the range: by day up to two months, by week up to a year, by month beyond.
- Compared with the previous period of the same length
- Table by room: occupancy, nights, revenue and rate for each
- CSV download of exactly what's on screen, safe to open in Excel
- Booking.com exports fill in prices and commission for old bookings
How online check-in is going.
A separate page for the guest side: how many guests finish check-in online before they arrive, which step they stop at, from which booking site, on a phone or a computer, and the ID photos awaiting your review. Growth plan and up.
Questions about reports
Where do the revenue figures come from?
Can my accountant get the data?
Which plan includes reports?
Does it show reports per property?
See your numbers for any month.
Open the Reports page in the live demo, or join the early access list. Reports are on the Growth plan and up.
No card neededKeep your Booking.com and Airbnb listings