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For serviced accommodation operators

Serviced accommodation software built for multi-unit operators

Serviced accommodation sits between a hotel and a holiday let: multiple units, corporate guests, contractors on long stays and a team keeping it all running. TIOO gives SA operators hotel-grade operations without hotel software prices.

Run several properties from one account, with each team member seeing only the properties they look after.

What you get

Multi-property, multi-unit

Group units by building or property, switch between them, and give staff access to only their own properties.

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Online check-in with ID

Collect guest details, arrival times, car registrations and ID images before arrival.

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Smart lock access

Per-stay door PINs on building and apartment doors, plus remote unlock from the dashboard.

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Invoices for company bookings

Raise invoices in your own currency, track payments and send them in bulk.

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Housekeeping board

Live list of units to clean, same-day turnovers flagged first, cleaners assigned in one tap.

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Audit trail

An activity log of who changed which booking and when — useful for teams and disputes.

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How it works

1

Set up properties

Add each building and its units, then connect OTA calendars.

2

Invite your team

Give managers, front desk and cleaners role-based logins.

3

Standardise arrivals

Use the same online check-in and access process for every unit.

Who it’s for

  • ✓ Serviced accommodation (SA) operators in the UK and Europe
  • ✓ Rent-to-rent and company-let operators
  • ✓ Aparthotels and multi-unit apartment buildings
  • ✓ Teams hosting contractors, relocation and corporate guests

Frequently asked questions

Can I give staff access to only some properties?

Yes. Managers and receptionists can be assigned to specific properties and will only see those. Owners and admins see everything, and every action is recorded in the activity log.

Does TIOO support long stays and corporate invoices?

Yes. Reservations can run for any length of stay you accept, and the invoicing tools let you raise and track invoices for company bookings in your account's currency.

How does calendar sync with Airbnb and Booking.com work?

You paste each listing's iCal link into TIOO and TIOO imports its bookings into one calendar. TIOO also gives every room its own iCal feed to add back into Airbnb, Booking.com and other channels, so dates booked on one platform or on your own website are blocked on the others.

Is there a free plan?

Yes. The Free plan covers 2 rooms with calendar sync, the guest check-in portal and a direct booking website, with no time limit and no credit card. Paid plans add more rooms, messaging, cleaning, invoicing and more.

Run serviced accommodation like a hotel

Start free, then add properties and team members as you scale.