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Insights & updates

The property journal.

Tips, insights, and product updates for property managers and hosts — from the TIOO team.

· 5 min
Guides & Tutorials

Pet-Friendly Short-Term Rentals: Pricing, Deposits, and Marketing Your Property

Allowing pets is one of the highest-margin product changes you can make to a rental property. The catch: most hosts botch the operational details and lose the premium to extra cleaning costs.

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· 5 min
Tips & Best Practices

WhatsApp for Guest Communication: When It Works, When It Doesn't

WhatsApp is now the default messaging channel for international travellers. Here is when it outperforms email and SMS — and the operational rules that keep it sustainable.

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· 5 min
Tips & Best Practices

Smart Lock Adoption for Short-Term Rentals: ROI, Security, and Common Pitfalls

Smart locks promise lower key-handover costs and better guest experience. Here is what actually changes operationally — and the security mistakes most hosts make.

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· 8 min
Case Studies

Guest Screening and Risk Management: Protecting Your Properties Without Alienating Guests

Parties, property damage, and problem guests are every operator's nightmare. Learn practical screening strategies that reduce risk without creating friction for the 98% of guests who are perfectly responsible.

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· 7 min
Tips & Best Practices

Seasonal Pricing Strategies Beyond Peak and Off-Peak: Unlocking Shoulder Season Revenue

Most operators set two prices — peak and off-peak — and leave money on the table for eight months of the year. Learn advanced seasonal strategies that capture shoulder season demand, event surges, and last-minute bookings.

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· 8 min
Guides & Tutorials

Building a Reliable Property Management Team: Hiring, Training, and Keeping Great People

Your property management business is only as good as the people running it day to day. Learn how to hire the right team members, train them effectively, and build a culture that retains talent in a high-turnover industry.

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· 8 min
Guides & Tutorials

Data-Driven Decision Making for Property Managers: The KPIs That Actually Matter

Most property managers are drowning in data but starving for insight. Learn which KPIs genuinely move the needle, how to build dashboards that drive action, and why gut instinct alone is no longer enough.

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· 6 min
Industry News

Sustainable Hospitality: Why Eco-Friendly Practices Are Good for Business

Sustainability in short-term rentals is not just an ethical choice — it is a commercial one. Discover the green practices that reduce costs, attract premium guests, and future-proof your business.

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· 7 min
Guides & Tutorials

Revenue Management Beyond Pricing: 5 Overlooked Levers That Boost Profits

Dynamic pricing gets all the attention, but the smartest property managers are boosting revenue with strategies that have nothing to do with nightly rates. Here are five levers most operators overlook.

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· 6 min
Tips & Best Practices

How to Create an Unforgettable Guest Experience Without Breaking the Budget

Five-star guest experiences do not require five-star budgets. Learn the low-cost, high-impact touches that delight guests, drive repeat bookings, and generate glowing reviews.

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· 5 min
Industry News

Short-Term Rental Regulations in 2026: What Every Property Manager Needs to Know

The regulatory landscape for short-term rentals is shifting fast. From registration schemes to night caps and tax obligations, here is what has changed in 2026 and how to stay compliant.

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· 7 min
Industry News

Why Direct Bookings Are the Future of Short-Term Rental Profitability

OTA commissions silently erode 15–20% of every booking. This article explores why the most profitable operators are investing in direct booking channels and how to build one that guests actually trust.

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