Free for your first 2 rooms, no time limit.
No trial that runs out, no card to start. Pay only when you grow past two rooms or want smart locks, cleaning and invoices.
Up to 2 rooms · 1 property
- Calendar Sync (2 connections)
- Online check-in and the guest app
- Your own booking website, no commission
- Guest messages: 50 a month
- Excel Reservation Upload
Up to 5 rooms · 1 property
- Everything in Free, plus:
- Smart lock: guests open the door with their phone
- Cleaning board, invoices, text messages
- Team members and an activity log
- Calendar Sync (5 connections)
Up to 15 rooms · 3 properties
- Everything in Starter, plus:
- Reports, reviews and maintenance
- ID photo at check-in
- Your own web address, custom team roles
- Smart Lock Access (3 locks)
Up to 50 rooms · 10 properties
- Everything in Growth, plus:
- Connect your own tools (API)
- All Premium Templates
- Point your own domains (3)
- Smart Lock Access (10 locks)
No card neededCancel anytimePrices in GBP; yearly plans are billed once a year
Enterprise More than 50 rooms or 10 properties? We'll set up a plan for you, with no TIOO logos anywhere, not even in your team's dashboard. Talk to us
Compare all features
The same facts the app enforces: room and property limits, what each plan switches on, and what costs extra.
| Feature | Free | Starter | Growth | Pro |
|---|---|---|---|---|
| Rooms | 2 | 5 | 15 | 50 |
| Properties | 1 | 1 | 3 | 10 |
| Calendar Sync | 2 connections | 5 connections | 15 connections | 30 connections |
| Team members | 1 | 2 | 5 | 15 |
| Cleaners | — | 2 | 5 | 20 |
| Excel Reservation Upload | ✓ | ✓ | ✓ | ✓ |
| Smart Price Suggester | ✓ | ✓ | ✓ | ✓ |
| Apply Price Suggestions | — | — | ✓ | ✓ |
| Invoicing & Payments | — | ✓ | ✓ | ✓ |
| Cleaning Management | — | ✓ | ✓ | ✓ |
| Maintenance & repairs | — | — | ✓ | ✓ |
| Review Management | — | — | ✓ | ✓ |
| Check-in Insights | — | — | ✓ | ✓ |
| ID Verification | — | — | ✓ | ✓ |
| Advanced Reporting | — | — | ✓ | ✓ |
| Custom team roles & permissions | — | — | ✓ | ✓ |
| Activity log | — | ✓ | ✓ | ✓ |
| Full API Access | — | — | — | 10,000/mo |
| Guest Check-in Portal | ✓ | ✓ | ✓ | ✓ |
| Guest Messaging (email) | ✓ | ✓ | ✓ | ✓ |
| Email Inbox | ✓ | ✓ | ✓ | ✓ |
| SMS Messaging | — | 100/mo | 500/mo | 2,000/mo |
| WhatsApp Messaging | — | Add-on | Add-on | Add-on |
| Daily Email Limit | 100 | 200 | 500 | 2,000 |
| Email Forwarding | — | ✓ | ✓ | ✓ |
| Email Aliases | 1 | 3 | 5 | 10 |
| Websites | 1 | 1 | 3 | 5 |
| Pages per Site | 5 | 10 | 20 | 50 |
| Templates | 5 | 5 | 10 | 18 |
| Gallery Images | 10 | 30 | 100 | 500 |
| Stock Photo Search | ✓ | ✓ | ✓ | ✓ |
| Blog | — | — | 50 posts | 200 posts |
| Custom Domain | — | Add-on | 1 included | 3 included |
| Custom CSS/JS | — | — | — | ✓ |
| Branded 404 Page | — | — | — | ✓ |
| Lock Access | — | 1 | 3 | 10 |
| Extra Locks | — | £4/lock/mo | £4/lock/mo | £4/lock/mo |
| Remote Unlock | — | ✓ | ✓ | ✓ |
| Auto Guest PIN Codes | — | ✓ | ✓ | ✓ |
| Access Logs | — | ✓ | ✓ | ✓ |
| Storage | 1 GB | 2 GB | 5 GB | 10 GB |
| Email Support | ✓ | ✓ | ✓ | ✓ |
Extend your plan with what you need
Every add-on works with any paid plan. Mix and match to build your perfect setup.
-
Extra Smart Lock£4/lock/mo
Remote unlock, auto guest PIN codes, and access logs. Each paid plan includes locks — add more at a per-lock rate. Browse compatible locks →
-
Custom Domain£4/mo
Connect your own domain (e.g. www.yourhotel.com) to your TIOO website with automatic SSL. Included with Growth+.
-
Extra Room£2/mo per room
Add more rooms beyond your plan's limit. Scales with your growth.
-
WhatsApp Messaging£6/mo
Send check-in details and communicate with guests via WhatsApp.
Questions? We've got answers.
Can I try TIOO before paying?
Can I upgrade or downgrade anytime?
What happens when I hit my room limit?
Can I use my own domain?
Do I get a website with every plan?
Is there a contract or commitment?
What about check-in and bookings?
How does smart lock pricing work?
What payment methods do you accept?
Start free. Grow when you're ready.
Free for up to 2 rooms with no time limit, no card needed. Or click around the live demo first.
No card neededKeep your Booking.com and Airbnb listings