Smart Access & Online Check-In
Let guests check themselves in. No waiting at reception, no key handovers, no friction. Just a smooth, modern arrival experience.
How It Works
From booking confirmation to walking through the door, the entire guest journey is automated and seamless.
Booking Received
Reservation arrives via iCal, email, or OTA. TIOO captures all guest details automatically.
Check-In Link Sent
Guest receives a personalised check-in link via email, WhatsApp, or SMS — 24 hours before arrival.
Guest Completes Form
ID upload, arrival time, car details, and terms acceptance — all from their phone.
PIN Code Generated
A time-limited access code is created 48 hours before check-in and sent to the guest automatically.
Guest Arrives
They enter the PIN and walk in. No waiting, no keys, no contact needed.
Automatic PIN Codes
Every guest receives a unique, time-limited access code that works only during their stay. No more hiding keys under doormats or coordinating handovers.
- ✓ Automatically generated 48 hours before check-in
- ✓ Unique per guest and per stay — never reused
- ✓ Time-limited: expires at checkout automatically
- ✓ Works with front door and individual room locks
- ✓ Cleaned up automatically after the guest leaves
- ✓ Separate PINs for building entry and room access
TTLock Smart Lock Integration
Connect your TTLock smart locks directly to TIOO. Manage all your locks, generate PINs, and unlock doors remotely — all from your dashboard.
- ✓ Connected directly to TTLock Cloud for full lock management
- ✓ Remote unlock from dashboard or mobile
- ✓ Automatic PIN generation and deletion
- ✓ Keeps locks responsive and online at all times
- ✓ Always-on connection without manual re-authentication
- ✓ Automatic arrival detection when guests use their access code
Online Check-In That Guests Love
A fully configurable check-in flow that collects everything you need before the guest arrives. Toggle each step on or off to match your property.
ID Verification
Guests upload a photo of their ID securely. Images are stored in private, encrypted storage and auto-deleted after 90 days for GDPR compliance.
Arrival Time
Know exactly when your guests are arriving. The estimated arrival time is captured during check-in and visible on your dashboard.
Car Registration
If your property has parking, capture car registration details during check-in. Toggle this step on or off from your settings.
Terms Acceptance
Present your house rules and terms of stay. Guests must accept before completing check-in, creating a clear record of agreement.
🔓 One-Touch Remote Unlock
Need to let someone in? Unlock any connected door remotely from your dashboard or mobile device with a single tap. Perfect for deliveries, maintenance visits, or early arrivals. Every unlock event is logged with a timestamp for full visibility.
Eliminate key handovers forever
Give your guests the modern, contactless arrival experience they expect.